New iPad Owners Happy, Heat Not a Concern

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The new iPad was recently ranked number 1 by Consumer Reports for quality purposes. In addition to the ranking, about 200 customers of the new iPad were surveyed by ChangeWave Research that showed that overall iPad customer satisfaction is steadily increasing since the release of the iPad 2.

According to the survey performed by ChangeWave Research, 82% of their 200 surveyed owners were very satisfied with the new iPad and 16% were somewhat satisfied with the tablet. The survey also showed that the best thing about the new Apple Tablet was Retina Display (75%).

The Consumer Reports ranking found that the new iPad’s Retina Display was superior to its other features. Because of the graphical advantages of the next generation Apple tablet, it stands alone as the only device to receive excellent overall marks for display quality.

“As a result of the standout performance of the new iPad’s screen, we have recalibrated our standard of excellence for tablet screens,” wrote Donna L. Tapellini of Consumer Reports.

Both the survey and the ranking also found that while it experienced a heating issue as previously reported, it did not cause much concern for its owners. Only 11% of all of the surveyed owners felt that the new iPad heating issue was cause for concern.

“Responding to consumer comments on the new device and to coverage from other reviewers, we also carried out further tests that confirmed the new iPad is warmer in its hottest spots than the iPad 2,” Consumer Reports wrote. “But we didn’t find those temperatures to be cause for concern.”  

The new iPad reported heated up to 13 degrees warmer than the iPad 2 according to Consumer Reports. When plugged in, the new iPad tablet would reach a temperature of 116 compared to 103 that the second generation tablet would reach.

Source: Los Angeles Times/ChangeWave

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