Update 8/3/11: Toshiba just sent us another email:
A limited number of Thrive Tablet users have experienced a Resume issue when in Sleep mode. Toshiba has released a software update to resolve this issue, improving the sleep-and-resume performance, as well as enhancing the multimedia playback capabilities of the device. The software update can be downloaded through the Toshiba Service Station utility app found on the Thrive Tablet.
A week after Toshiba acknowledged a glitch in its recently released Thrive Tablet, the company has announced that it will release a fix to this issue next week.
In an email to TabletPCReview, Toshiba claimed that a software update to resolve this issue will be available early next week and can be accessed from the Service Station utility app, found on the Thrive. The company believes this will improve sleep-and-resume performance, as well as enhance the Thrive’s multimedia playback capabilities.
The problem, which causes some versions of the Thrive to not wake up from sleep mode, surfaced after the first weekend of the device’s release. Some dissatisfied owners took to the forums to report this fault, declaring the only way to wake the device was to reboot it, thus losing all unsaved documents and content.
While some users complained they experienced such issues right out of the box, others claim the trouble began only after a software update.
The Android-based tablet, which features a full-sized USB 2.0 input, supporting USB-equipped accessories like keyboards and mice, comes pre-loaded with a Quickoffice app, making it the perfect device for students. With a larger and more rugged appearance than most tablets currently available, the Thrive can withstand the bumpy handlings of a backpack, without taking up the space a laptop would.
At the time of these complaints, TabletPCReview had a unit in-house, though we did not encounter such a problem. Stay tuned to see our full critique of the Thrive, which will be available next week.